| forsa-advies.nl | Forsa Advies | The website offers a wide range of training and education programs, including PRINCE2, IPMA, Agile and Change Management methodologies. Forsa Advies provides both public and in-company training options, as well as consulting services for organizations. The website aims to assist users in finding suitable training and advice, emphasizing the importance of effective project management for achieving organizational goals. | | prince2 14 agile 417 project management 3423 consulting 3639 training 28133 | |
| service8.nl | Service8 | The website offers training courses on topics such as ITIL®, Business Information Management, Agile, Scrum and other relevant methodologies, aimed at improving service delivery. Service8 focuses on transforming organizations from traditional IT management to a more mature IT service management model, expanding this approach to other supporting departments. The website also contains a blog with news and articles about ITIL, service management and related topics, as well as newsletters and information about discount schemes and registration for courses. | Technology & IT → IT Education 15 | itil 32 service management 34 training 28133 | |
| klantinfocus.nl | KLANTINFOCUS | The website offers tools and methodologies for measuring and reporting customer satisfaction across various contact channels. The GovMetric platform presents the results in personalized dashboards, accessible 24/7, tailored to the specific needs of the client. KLANTINFOCUS assists organizations in collecting and analyzing feedback, and provides support for implementing improvements to their service offerings. | Business Software → CRM 764 | service offering 29 customer satisfaction 528 dashboard 1374 software 8291 | |
| omnidesk.nl | Omnidesk | Omnidesk offers software to integrate various media channels and create a single timeline view of all customer communication per customer. The software integrates with popular channels like telephony, email, live chat, WhatsApp, and social media, and offers functionalities such as ticket management and chatbot integration. Omnidesk, developed in the Netherlands and supported from Leiden, aims to help companies improve their customer service and create an excellent customer experience. | Business Software → Customer Service Software 30 | chatbot 137 channel 340 integration 1451 report 4551 software 8291 | South-Holland → Leiden 7089 |
| joost-it.nl | Joost-IT | Joost-IT offers tools such as Xurrent, Freshworks, and TOPdesk, along with an Academy, to help clients with integrations and improving their Service Management processes. The company provides consultancy, selection, implementation, and management services, as well as access to expertise through their Competence Center, which focuses on TOPdesk environments. Joost-IT strives to set a new standard in Service Management and believes that passion and enjoyment in work are crucial for organizational success. | Logistics → Supply Chain 791 | service management 34 academy 593 integration 1451 consultancy 2596 | |
| amsterdon.nl | Amsterdon Tech Company Amsterdam | The website offers a range of services, including software asset management, enterprise service management, custom request workflows, and data analysis. The company aims to help businesses improve their efficiency, ensure security, and provide better customer experiences by leveraging modern technologies. The website also includes blog articles on topics such as dog care and shipping large packages, suggesting a broader business profile than just software development. | | workflow 407 asset 591 dashboard 1374 data 5872 software 8291 | |
| relyon.nl | Relyon | Relyon One offers software solutions targeted at various user groups, including service managers, administrative staff, field service technicians, project managers, and customers. The software integrates with various systems like AFAS, EXACT, SAP and offers API integration and ERP integration options. Additionally, a mobile app is available for the field service. Relyon One aims for more insight in asset management, automates communication, and offers features for periodic maintenance, ad-hoc work, and real-time dashboards. | | mobile app 126 asset 591 dashboard 1374 integration 1451 software 8291 | |
| getcrafter.nl | Crafter | The software offers functionalities for scheduling, work order management, time tracking, invoicing, and quoting, streamlining the workflow. Crafter facilitates real-time communication with the field service team and provides immediate access to all relevant information for employees during their tasks. Customers report increased clarity, prevention of work order loss, and simplified rescheduling of appointments, contributing to a more reliable business. | | work order 32 time tracking 126 scheduling 261 ipad 404 invoice 795 | |
| onitnow.nl | onITnow | The website emphasizes a new approach to service management that goes beyond simple technology implementation, focusing instead on creating exceptional customer experiences. onITnow offers a 5-step approach to service management, assisting organizations in assessing their current state, defining goals, and achieving higher maturity. The company positions itself as an independent service provider that partners with leading brands to deliver tailored service management solutions. | IT → Network Management 702 | service management 34 potential 642 approach 971 transformation 1081 | |
| a2antwoordservice.nl | A2 Antwoordservice | The company offers both inbound telephone traffic and email support and is available 24 hours a day, 7 days a week. A2 Antwoordservice has a long history of experience in various sectors such as government, water authorities, and municipalities, and has a team of motivated employees with an average of 8 years of experience. The organization offers a full-service contact center with features such as a secure web portal for monitoring, integration with customer systems, and a modern system for data processing and reporting. | Business Services → Customer Service 1451 | callcenter 52 customer contact 130 | |
| smartfixrepairs.nl | SmartFix | The app provides smart solutions to bring the right knowledge to the right place at the right time and to optimally deploy mechanics. SmartFix offers benefits such as improved efficiency, faster repairs, wider use of mechanics, and better returns. The application is system-independent, easy to integrate with other systems, and scalable, making it suitable for various service organizations. | Mobility Solutions → Mobility 683 | mechanic 282 efficiency 336 application 3377 knowledge 3528 data 5872 | |
| changemomentum.nl | Change Momentum | The website highlights the importance of local production, with an article about the benefits of ‘Made in Almelo’. The advantages of the Project Management Body of Knowledge (PMBOK) are explained as a smart strategy for business projects. The website introduces the Prince 2 and Agile/Scrum methods as effective project management approaches. | Software Development & Engineering → Agile Methodologies 210 | prince2 14 agile 417 project management 3423 | |
| service-integratie.nl | Follon & Partners | The center helps organizations navigate the complexity of modern IT ecosystems, where multiple vendors are often involved in delivering services. The center offers customized solutions and a wide range of services, including consultancy, training, and organizing events. The Competence Centre is an initiative of Follon & Partners, a company focused on service integration and management. | Technology → IT 3337 | consultancy 2596 training 28133 event 45199 | |
| fieldbackup.nl | Field Backup B.V. | The company focuses on supporting service managers with competent and efficient service departments. The service sector has evolved significantly since the 1950s and is now a dynamic and constantly changing environment. Field Backup offers flexible and cost-effective services to set up service departments. | Technology → Electronics & Components 11261 | service department 10 ict 1049 market 2772 technology 6816 | North-Brabant → Eindhoven 11845 |
| petervanrijt.nl | Peter van Rijt | Peter van Rijt is a Service (Delivery) Manager with over 15 years of experience in hands-on management, focusing on gaining and maintaining an overview of processes, people, partners, and products. He regularly blogs on topics such as diabetes and learns from other sectors, offering insights into his approach, including roadmap development and process improvements. He describes himself as a positive, team-oriented professional with strong communication skills who derives energy from insight, collaboration, and appreciation, and is actively involved in the AndroidAPS project as a volunteer. | Management → Process Management 301 | service management 34 service delivery 90 customer experience 202 collaboration 16036 | |
| qdc-noc.nl | QDC B.V. | The website offers a knowledge base with information about disruptions and maintenance. Users can report new suspected disruptions via email to the support department, providing a description of the problem and optionally a customer number. The website also contains information on scheduling and general terms and conditions, a privacy statement, and a disclaimer. | Collaboration & Networking → Networking 1225 | disruption 35 knowledge base 569 maintenance 20093 | |
| joesfoel.nl | Joesfoel | The company was founded in 2024 with the goal of making a lasting impact in service and process management by focusing on preventing the repetition of outdated solutions. Joesfoel offers solutions based on architecture that connect open standards for service, process, and quality management via the Con4se® standard. The company strives to replace outdated thinking with new insights, reduce complexity, and provide lasting solutions to help service providers and their clients grow. | | service delivery 90 training 28133 | |
| forwardit.nl | Forward IT B.V. | Forward IT is a young company with over twenty years of experience in implementing and maintaining service desk applications. Cherwell Service Management offers a powerful and flexible solution for help and service desk management, based on IT and ITIL best practices, and has won several awards. Forward IT is an authorized gold partner of Cherwell for the Benelux region and offers a configurable solution with extensive functionality and support in Dutch. | | itil 32 service management 34 service desk 35 configuration 326 implementation 1029 software 8291 | |
| profdesk.nl | Profdesk | Profdesk delivers temporary IT personnel with the necessary qualifications within 48 hours for open vacancies within the client's organization. The company has 25 years of experience in service desk, workplace, network, system, and functional management and works with IT professionals and organizations in the Netherlands. Profdesk offers a no-nonsense approach, handles all contracts and provides fully outsourced services, with the knowledge and ambition of the client at the center. | | service management 34 assignment 1121 vacancy 6598 | |
| gjdegraaf.nl | Gertjan de Graaf | The website provides an overview of Gertjan de Graaf’s services, including Service Management and Project Management, with expertise in ITIL V2 and V3 processes and Prince2 IT Project Management. Gertjan de Graaf emphasizes his integrity, reliability, and proactive approach in delivering solutions and ensuring good communication. The website includes a blog and references a LinkedIn profile with an English-language CV, and provides the opportunity to request a Dutch CV via a contact form. | Information Technology → IT Service Management 14 | prince2 14 itil 32 service management 34 project management 3423 communication 10162 | |
| itil4foundation.nl | ITIL4Foundation.nl | The website offers information about ITIL Servicemanagement and details about ITIL Foundation courses. ITIL 4 Foundation is offered through various methods, including open enrollment, in-company training, and e-learning. The ITIL Framework, particularly the ITIL 4 version, provides a structured approach for IT-servicemanagement and is relevant to modern challenges such as digital transformation and Agile working. | Business & Management → Certification 364 | itil 32 service management 34 exam 2120 course 14728 training 28133 | |
| isp-management.nl | Bjorn Kouseband | Bjorn Kouseband has six years of experience as an independent entrepreneur in ICT consultancy, with a specific interest in ICT infrastructure and service management. He offers temporary line management roles, supports with operational ICT management, and prepares contract documents, utilizing ITIL processes. Kouseband executes ICT projects according to Prince II and Scrum methodologies, combining strict guidance and results-oriented work with motivating employees. | Management & Consulting → Consultants 444 | itil 32 service management 34 ict 1049 interim management 1193 consultancy 2596 project management 3423 | |
| kippenvelkollektief.nl | Kippenvel Kollektief | In 2021, the Kippenvel Kollektief was founded by three friends with the aim to create goosebumps. The collective works with various projects, including music, events, and mobile apps. Currently, the projects are still in an early development phase, described as 'Top Secret'. A contact form is offered for interested parties. | Mobile & Wireless Communication → Mobile Apps 534 | mobile app 126 music 13170 | |
| kyn-consultancy.nl | KYN Consultancy | KYN Consultancy specializes in ITS (Information Technology Services) consultancy, focusing on optimizing IT processes and infrastructure. The consultancy offers specialized services including ICT management, PRINCE2 project management, and service delivery processes. Furthermore, KYN Consultancy provides web services, including the development of WordPress themes and creating door-bell stickers with codes of conduct. | Technology → IT Solutions 311 | webservice 12 service management 34 consultancy 2596 project management 3423 wordpress 3551 | |
| trancemission.nl | Trancemission | The website presents an overview of the services Trancemission offers, including management, setup, and implementation of TOPdesk, functional and application management, and training. The company also provides guidance for implementations, process management within TOPdesk, and training for trainers. The website includes a portfolio of projects executed for various government agencies and healthcare organizations, such as the Ministry of Health, Welfare and Sports (VWS), the CIBG Agency, and the AMC Hospital. | Logistics → Supply Chain 791 | implementation 1029 portfolio 6854 training 28133 | Gelderland → Nunspeet 1366 |
| ictdet.nl | ICTDET | ICTDET assists organizations and individuals in the ICT sector by providing support and practical assistance to help them succeed. The services offered include IT staffing through temporary assignments (such as helpdesk employees, network administrators, and system administrators), consulting, project management, and recruitment. Furthermore, ICTDET offers support in the telecommunications industry, particularly with CAI and fiber optic projects, and strives for long-term collaborations with clients and employees. | Technology → IT 3337 | recruitment 2015 staff 3405 project management 3423 consulting 3639 | |
| digitalemonteur.nl | De digitale monteur BV | The ‘Overall Work Order App’ offers features such as daily scheduling, navigation to work locations, and the generation of work orders with the required tasks. The PowerAll software platform provides a central service dashboard with service notifications and work order creation, as well as a digital planning board for overview of the work orders. The application facilitates the registration of hours, materials, and photos of machines, and automates the invoicing process after completion of a job. | Mobile & Wireless Communication → Mobile Apps 534 | work order 32 scheduling 261 invoicing 292 dashboard 1374 application 3377 | |
| e-bbc.nl | E-BBC | The company helps growing businesses establish stable service operations by optimizing Service Management processes. Business Process Management (BPM) is described as a framework for analyzing and optimizing business processes. Supplier management is emphasized as a way to manage relationships with suppliers and achieve strategic goals. | Business Software → Business Process Management 333 | service management 34 agile 417 | |